Branding guide
2026 iGaming Benchmark Report

iGaming loses $100 billion to CC fees and chargebacks

The payment network behind Cash App and Coinbase is replacing credit cards for iGaming. Here's the benchmark data.

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Gain access to 900 million users, including customers of:

Cash AppCoinbase

The data

iGaming operators lose over $100 billion annually to fees and chargebacks. The numbers tell the story.

72%of players rank payout speed in their top 3 reasons for platform loyalty.
71%of players have left a platform due to slow payouts.[Globe News Wire]
25–30%spike in abandonment when delays exceed 24 hours.[AptPay]

An operator processing $1 million in withdrawals might pay roughly

$30,000in card fees at 3%.

The same volume over Lightning would cost only a few dollars.

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Comparison table: Traditional payments vs OnChain crypto vs Lightning network across settlement speed, transaction fees, chargebacks, scalability, and global reach

Withdrawals should be instant, with no delays and funds ready to use immediately. With around one-third of withdrawals redeposited within 24 hours, this is an opportunity for operators to drive retention without spending a dollar on marketing.

Dominick Squeo

iGaming Payments Expert

I view the shift to cryptographic payment rails similarly to the industry’s shift from on-premise servers to AWS; it represents a move toward massive cost savings and global scalability through a tried-and-true tech stack.

Gavin Knapp

iGaming Industry Expert

Removing fees and chargebacks allows well-run companies to reinvest that money into the product and improve the user experience. That could mean more CS agents who quickly answer a player’s questions, better pricing that allows for improved RTP, or more game development. Instant settlement allows for immediate trust between a player and operator, again mimicking their experience in a brick and mortar establishment.

Erik Swett

COO, Colossus Fantasy LLC

Why Lightning works

Payments settle in milliseconds. Finality is cryptographic. There is no dispute mechanism, no reversal window, no chargeback. Once a payment is sent, it cannot be clawed back.

The same network powers Cash App, Coinbase, and over 900 million wallets worldwide.

The bottom line

Instant payouts. Near-zero fees. Zero chargebacks. Global reach.

Lightning turns your payout experience from a cost center into a competitive advantage.

What's inside the report

71% of players have already left a platform over slow payouts. Payout speed now ranks alongside game selection and bonuses as a top loyalty driver. The data shows slow withdrawals aren’t just frustrating, they’re actively costing operators players and revenue.

Lightning settles in under 10 seconds. Cards take 1–5 business days. This report benchmarks Traditional, On-Chain, and Lightning across settlement speed, fees, chargebacks, scalability, and global reach, so you can see the gap in your own numbers.

Lightning fees average 0.0029% — that’s 1,000x cheaper than card processors. An operator processing $1M in withdrawals pays ~$30,000 in card fees. The same volume over Lightning costs a few dollars. The savings drop straight to the bottom line or fund better odds and bonuses.

Chargebacks cost iGaming operators $20–$100 per dispute — Lightning makes them structurally impossible. Cards expose operators to friendly fraud, reserve requirements, and account termination risk. With Lightning, every payment is final and irreversible. Zero chargebacks. Zero reserve funds. Zero exposure window.

95%+ global reach vs. banking infrastructure that excludes Latin America, Africa, and Asia. Players in high-growth emerging markets lack cards or face banking controls on gambling. Lightning is internet-native, enabling access to hundreds of millions of untapped new users.

Cash App and Coinbase chose Lightning for a reason — and it put Lightning wallets in 900M+ hands. Lightning isn’t experimental. It’s the infrastructure powering the world’s largest fintech platforms. This report explains why iGaming operators who move first will set a new industry benchmark before the competition catches up.

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Download the complete Lightning Payouts Benchmark Report for iGaming: detailed comparisons, implementation considerations, and the business case for switching.

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